Privacy Policy

Art.1 Confidentiality rules

The general data protection regulation of April 27, 2016 (hereinafter the GDPR, which means the General Data Protection Regulation) is applicable from May 25, 2018. It imposes strict rules and conditions on companies and traders as part of the processing of the personal data of their customers and prospects, in order to protect their privacy.

Through this, we intend to communicate to you clear and precise information concerning the processing of your personal data.

Art.2 The controller

The “controller” of your personal data is the manager of the site you have used and to which you have communicated data.

Art.3 Legal basis for data processing and use

We can only use your personal data for both legitimate and necessary purposes (Art. 6 GDPR):

Concretely, this means that we process your personal data, whether or not in electronic form, for legitimate purposes within the framework of the contractual relationship, business and security / safety.

These purposes are in particular, but not only, the following:

Communication of information, offers and prospects;
Communications in connection with the execution of a contract;

Art.4 What is personal data

Personal data includes all information that concerns you and on the basis of which you can be identified. Anonymous data, which does not identify you, is therefore not considered personal data. Your personal data may therefore include:

Data relating to your identity (surname, first name, address, VAT number, company number, etc.);
Personal status data (telephone number, personal e-mail, etc.);
Financial data (bank account number, billing details,…);
Data relating to the performance of the contract concluded with us (subject of the contract, billing address, professional data, etc.);
Data relating to the use of electronic equipment, such as computers (password, log data, electronic identification data, billing details, etc.);

Sensitive data :

The processing of personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, as well as the processing of genetic data, biometric data for the purpose of uniquely identifying a natural person, data concerning the sexual life or sexual orientation of a natural person are prohibited.

We are committed to strictly respecting this prohibition.

How do we use your information?

Who do we share your information with?

Art.5 Sources and origins of personal data

In principle, the data we hold comes from you. If you do not intend to provide the mandatory or necessary information, you may lose the benefit of certain benefits and / or we may decide to terminate our services for you.

Art.6 Access to personal data

Your data is mainly for internal use. For certain legitimate reasons, your personal data may be communicated, or even processed, by third parties. However, we will ensure compliance with GDPR regulations by our subcontractors. The processing of data by them is governed by a strict legal framework.

Art.7 Data retention period

We implement the necessary means to ensure that the retention of personal data for the purposes described above does not exceed the legal periods

Art.8 What are your rights?

We undertake to take the appropriate technical and organizational measures to guarantee the security of the processing of personal data of each (Art. 32 of the GDPR).

– Right of access (Art. 15 of the GDPR)
We grant everyone the right to access their own personal data and the right to obtain or make a copy as far as is reasonable.

– Right of rectification (Art. 16 GDPR)
We recognize the possibility of requesting the rectification of erroneous data and of requesting that what should be completed.

– Right to be forgotten (Art. 17 of the GDPR) and Right to limitation of processing (Art. 18 of the GDPR)
We undertake to grant the erasure of your personal data, in particular in the following cases:

– Data no longer necessary for the purposes for which they were collected or processed;

– You object to the processing;

– The personal data have been the subject of unlawful processing.

– Right to lodge a complaint (Art. 77 of the GDPR)
The customer has the right to lodge a complaint with the Privacy Commission at any time if he considers that the processing of his personal data constitutes a violation of GDPR.

Art.9. Our engagement

We aim to implement security techniques to protect stored data against unauthorized access, inappropriate use, alteration, illegal or accidental destruction and accidental loss.

Art.10. Procedure in case of violations

It is always possible that personal data processed within the framework of the contractual relationship will fall into the wrong hands as a result of human error, computer error, etc.

When the violation poses a high risk to human rights and freedoms, we will immediately inform them of the facts and measures. We will ensure that the necessary steps are taken to notify the Privacy Commission of the violation in question within 72 hours of becoming aware of it, unless the violation does not present a high risk to the rights and freedoms of the Privacy Commission. anybody. (Art. 32-34 of the GDPR).

Your agreement :

Art. 11. Consent

You give your express, informed and unequivocal consent for the processing of personal data as described in this Privacy Notice. You have the right to withdraw your consent at any time, upon simple written request. We reserve the right to modify this Privacy Notice.